Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

1. Information We Collect

When using Bugdrop, we collect:

  • User-submitted feedback and comments
  • Screenshots (only when explicitly captured by users)
  • Browser information (type, version, etc.)
  • Device information (OS, screen resolution)
  • Technical data (console logs, network errors)

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our feedback collection service
  • Help website owners understand and fix reported issues
  • Analyze service performance and usage patterns
  • Communicate with users about their feedback

3. Information Sharing

We share collected information only with:

  • Website owners who have installed our widget
  • Service providers who assist in operating our service
  • Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Limited employee access to user data
  • Secure data storage practices

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of certain data collection

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain user sessions
  • Understand usage patterns
  • Improve our service

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes via email or through our service.

9. Contact Us

For privacy-related questions or concerns, please contact us at [email protected]

Last updated: July 9, 2025